SHINE AND GLORY Privacy Policy

Last updated: January 2, 2025

This privacy policy aims to transparently inform you about how SHINE AND GLORY collects, uses, stores, shares, and protects your personal data, in accordance with the Regulation (EU) 2016/679 of April 27, 2016 (GDPR), the French Data Protection Act of January 6, 1978 as amended, and any other applicable regulations.

1. Data controller

The data controller is:

SHINE AND GLORY
60 Rue François 1er, 75008 Paris, France
📧 hello@shineandglory.com
SIRET: 948 032 339 00012

2. Data collected

We collect the following data:

a. Data automatically collected during your browsing :

IP address
Browser type
Time zone
Pages visited
Referring URL
Session identifiers
Technical information related to your device (device type, OS, cookies, etc.)

b. Data collected during a purchase or customer contact :

Last name, first name
Postal address (delivery and billing)
Email address
Phone number
Payment information (via secure providers: we never have direct access)
Order details, history, preferences

3. Legal basis for processing

In accordance with Article 6 of the GDPR, we process your data on the following bases:

Contract execution (online order, customer service)
Legal obligation (billing, fraud prevention)
Legitimate interest (continuous improvement, security, fraud prevention)
Consent (marketing, non-essential cookies)

4. Purposes of processing

Your data is used for:

Process and execute your orders
Ensure delivery tracking and billing
Respond to your requests (after-sales service, customer service)
Send you commercial information with your consent
Prevent fraud and secure the site
Improve your user experience

5. Cookies and trackers

Cookies are placed on your device during browsing. You can:

Accept or refuse their placement at any time via our cookie management banner
Change your preferences later

Types of cookies used:

Functional cookies (required for the website to function)
Analytical cookies (Google Analytics)
Marketing cookies (Facebook Ads, Google Ads, etc.)

See our cookie policy for more information.

6. Recipients of the data

Your data is strictly confidential. It may only be shared with:

Our technical and logistical subcontractors (host, Shopify platform, payment providers)
Our carriers and delivery service providers
Our marketing tools (subject to your consent)
Administrative and judicial authorities, if required by law

No uncontrolled data transfer outside the European Union will be made without adequate safeguards (e.g., standard contractual clauses).

7. Shelf life

Your data is kept:

During the strictly necessary duration for the purposes of processing
Then archived for legal and fiscal purposes for a maximum duration of 10 years
Marketing data is kept for a maximum of 3 years from the last active contact

8. Safety

We implement all appropriate technical and organizational measures to ensure the security, integrity, and confidentiality of your data (SSL encryption, restricted access, security audits, GDPR-compliant hosting, etc.).

9. Your rights

In accordance with Articles 12 to 22 of the GDPR, you have the following rights:

Right of access to your personal data
Right to rectification of inaccurate or incomplete data
Right to object, notably to processing for marketing purposes
Right to restriction of processing
Right to erasure ("right to be forgotten")
Right to data portability
Right to set post-mortem instructions regarding your data
Right to withdraw your consent at any time

To exercise your rights, contact us at the following address:
📧 hello@shineandglory.com
Proof of identity may be required.

You also have the right to file a complaint with the CNIL: www.cnil.fr

10. Data of minors

Our site is not intended for persons under 18 years old. No data collection from minors is intentional. If a parent believes that a minor has provided us with their data, they can request its immediate deletion.

11. Changes to this policy

This policy may be updated to reflect regulatory or technical developments. In case of substantial changes, users will be informed via the website or by email if necessary.

12. Contact

For any questions or requests regarding this policy, please contact us:
SHINE AND GLORY – Data Protection Officer
📧 hello@shineandglory.com
📍 60 Rue François 1er, 75008 Paris