FREE DELIVERY
FALL DEALS : EXCLUSIVE OFFERS
TEAM AVAILABLE 24/7
14-DAY REFUND
GENERAL TERMS AND CONDITIONS OF SALE (GTC)
These general terms and conditions of sale (hereinafter "GTC") govern the contractual relations between SHINE AND GLORY and any natural or legal person making a purchase via the website www.shineandglory.com (hereinafter "the Site").
By validating their order, the user (hereinafter "the Client") acknowledges having read these GTC, accepted them without reservation, and having the legal capacity to enter into a contract in accordance with Article 1124 of the Civil Code.
1. CHANGES TO THE CONDITIONS
SHINE AND GLORY reserves the right to modify these GTC at any time. The conditions applicable are those in force on the day the order is validated. In case of an update, a notification may be displayed on the Site.
These GTC comply with the current French legal provisions, notably the Consumer Code, the Civil Code, the Law No. 2004-575 of June 21, 2004 for confidence in the digital economy (LCEN), and any applicable European regulations.
2. PRODUCT INFORMATION
The essential characteristics of the products are described in each product sheet. Photographs, videos, texts, graphics, and other visual elements are for indicative purposes only and cannot engage SHINE AND GLORY's liability in case of slight differences with the delivered product.
The size guides are provided for information only. A manufacturing tolerance of ±2 cm may be observed.
3. INFORMATION BEFORE ORDER
All products presented on the Site are offered while stocks last. The price of each item is indicated in euros (€) all taxes included (TTC), including the VAT applicable in France. Delivery charges will be specified separately before the final order confirmation.
SHINE AND GLORY reserves the right to modify certain components of a product due to manufacturing constraints, provided that these modifications do not affect the essential characteristics of the product.
⚠️ No address changes will be possible after order confirmation.
4. ORDER PROCESS
Purchasing on the Site follows the following steps:
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Selection of products via the "Add to cart" button;
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Viewing the cart;
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Finalization of the order via the "Finalize order" button;
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Entry of personal and delivery details;
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Possible entry of a promotional code;
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Choice of delivery method;
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Secure payment;
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Receipt of a confirmation e-mail of the order.
The sales contract is formed upon receipt of the confirmation e-mail.
5. PAYMENT METHODS
Payment can be made by credit card (Visa, MasterCard, American Express) via a secure interface compliant with the PCI DSS standard and the SSL protocol.
SHINE AND GLORY never has access to its customers' banking data.
In case of fraudulent use of a payment method, the Client is invited to contact their bank without delay. Outside the exercise of the right of withdrawal or a processing error, any abuse or unjustified cancellation may give rise to legal action or compensatory damages.
6. DELIVERY
Products are delivered to the address indicated by the Client when placing their order. Delivery fees are calculated according to weight, destination, and mode of transport, and are clearly indicated before payment.
The Client is solely responsible for the accuracy of their contact details. SHINE AND GLORY cannot be held responsible for consequences related to an address error or inaccuracy.
A delivery tracking link is provided once the package is shipped.
Delivery ensured in France, European Union and internationally, subject to additional fees.
7. ORDER RECEIPT
Upon receipt of the package, the Client must check the condition of the product. In case of apparent damage or error (missing item, non-compliant, damaged package), they must:
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Must be imperatively mentioned on the carrier's delivery note;
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And inform SHINE AND GLORY within 24 hours by email at hello@shineandglory.com.
Otherwise, the order will be deemed compliant and accepted without reservation.
8. CUSTOMS FEES AND TAXES OUTSIDE THE EU
For any delivery outside the European Union, customs fees, local taxes or import duties may be required by local authorities. These fees remain entirely the responsibility of the Client and cannot under any circumstances be claimed from SHINE AND GLORY.
9. CUSTOMER SERVICE
📧 Contact : hello@shineandglory.com or via live chat.
🕘 From Monday to Sunday, 24/7
📄 A complaint form is also available on our Contact page.
10. APPLICABLE LAW AND JURISDICTION
These GTC are governed by French law.
In case of dispute, the parties will strive to find an amicable solution. Failing that, any dispute will be brought before the competent French courts, including when the user resides in another member country of the European Union.
In accordance with Article L.612-1 of the Consumer Code, the Customer may also use a certified consumer mediator free of charge, whose contact details will be provided upon request.
OUR ANSWERS TO YOUR QUESTIONS :
Why trust SHINEANDGLORY?
Several thousand customers already trust us in more than 50 countries. Our team manually checks every order, our customer service responds within 24 hours, and our logistics are monitored from start to finish. Our reviews speak for themselves. Here, every customer matters.
Several thousand customers already trust us in more than 50 countries. Our team manually checks every order, our customer service responds within 24 hours, and our logistics are monitored from start to finish. Our reviews speak for themselves. Here, every customer matters.
Are you present on social media?
Yes! SHINEANDGLORY is active on Instagram, TikTok, Pinterest, and other platforms. Join the community and discover our latest news, offers, and behind-the-scenes.
Yes! SHINEANDGLORY is active on Instagram, TikTok, Pinterest, and other platforms. Join the community and discover our latest news, offers, and behind-the-scenes.
How are your products designed?
All our designs are created by our team, with particular attention to the fit and quality of the materials. Our pieces are produced by expert workshops, selected for their professionalism and high standards.
All our designs are created by our team, with particular attention to the fit and quality of the materials. Our pieces are produced by expert workshops, selected for their professionalism and high standards.
How to place an order?
Choose your size, add to cart, then click on “Confirm my order.” The payment is secure and you will receive a confirmation email within a minute.
Choose your size, add to cart, then click on “Confirm my order.” The payment is secure and you will receive a confirmation email within a minute.
I did not receive the confirmation email.
Check your spam or promotions folder. If needed, write to us and we will resend the confirmation quickly. No order gets lost.
Check your spam or promotions folder. If needed, write to us and we will resend the confirmation quickly. No order gets lost.
I was charged twice, what should I do?
Rest assured, no double payment goes through without verification. If you notice an issue, send us an email with a snippet of your statement, and we'll resolve it within the day.
Rest assured, no double payment goes through without verification. If you notice an issue, send us an email with a snippet of your statement, and we'll resolve it within the day.
Can I order as a gift?
Yes! You can provide a different shipping address. If you want a special message in the package, specify it during payment, and we will take care of it.
Yes! You can provide a different shipping address. If you want a special message in the package, specify it during payment, and we will take care of it.
I am a parent, my child placed an order, can I have some information?
Yes, you can write to us specifying the name and the email used during the order. We inform you about the tracking, the contents of the package, and the guarantees, while respecting the confidentiality of payments.
Yes, you can write to us specifying the name and the email used during the order. We inform you about the tracking, the contents of the package, and the guarantees, while respecting the confidentiality of payments.
I entered the wrong address, how do I correct it?
Contact us quickly. As long as the package hasn't been shipped, we can fix everything. Otherwise, we wait for the return to the warehouse to resend it.
Contact us quickly. As long as the package hasn't been shipped, we can fix everything. Otherwise, we wait for the return to the warehouse to resend it.
Can I modify or cancel my order?
Our packages are prepared very quickly. Once confirmed, the order goes into preparation and can no longer be canceled. However, you will be able to make a return after receipt.
Our packages are prepared very quickly. Once confirmed, the order goes into preparation and can no longer be canceled. However, you will be able to make a return after receipt.
What are the delivery times?
On average, expect 7 to 12 business days after shipping. The package preparation takes 1 to 3 business days. You will receive a tracking link by email as soon as your package ships.
On average, expect 7 to 12 business days after shipping. The package preparation takes 1 to 3 business days. You will receive a tracking link by email as soon as your package ships.
Where is my package?
Track your package via the link received by email or on 17track.net. If needed, our team will respond within 24 hours with all real-time tracking information.
Track your package via the link received by email or on 17track.net. If needed, our team will respond within 24 hours with all real-time tracking information.
The tracking is no longer updating / My package is lost.
Information can sometimes take up to 48 hours to update. If you notice a blockage, let us know: we will start an investigation with the carrier and find you a quick solution.
Information can sometimes take up to 48 hours to update. If you notice a blockage, let us know: we will start an investigation with the carrier and find you a quick solution.
I only received part of my order.
Depending on stock, a partial shipment is possible (but rare). Don't worry: you will receive an email for each package and the rest will arrive very quickly. If needed, write to us to check together.
Depending on stock, a partial shipment is possible (but rare). Don't worry: you will receive an email for each package and the rest will arrive very quickly. If needed, write to us to check together.
Can I have my order delivered to a pickup point?
Not yet! For now, all deliveries are made to your home. We'll keep you updated as soon as the pickup point option is available.
Not yet! For now, all deliveries are made to your home. We'll keep you updated as soon as the pickup point option is available.
Do you deliver internationally?
Yes, SHINEANDGLORY ships to over 50 countries! Delivery times vary depending on the destination, but you are informed at every step and our customer service monitors everything live.
Yes, SHINEANDGLORY ships to over 50 countries! Delivery times vary depending on the destination, but you are informed at every step and our customer service monitors everything live.
What happens if I am not at home during delivery?
The carrier will drop your package in your mailbox or attempt a new delivery. If this is not possible, the package will return to the agency and then to us. We will assist you with a reshipment.
The carrier will drop your package in your mailbox or attempt a new delivery. If this is not possible, the package will return to the agency and then to us. We will assist you with a reshipment.
The package arrived damaged.
Take a photo, contact us, and we'll initiate an exchange or express refund. Customer satisfaction comes first.
Take a photo, contact us, and we'll initiate an exchange or express refund. Customer satisfaction comes first.
How do I choose my size?
A detailed guide is available on each product page. Unsure? Write to us with your size, weight, and desired style (fitted, loose…) and we'll help you find the perfect fit.
A detailed guide is available on each product page. Unsure? Write to us with your size, weight, and desired style (fitted, loose…) and we'll help you find the perfect fit.
Do your sizes run small or large?
Most of our pieces fit true to size, but each product has its own guide. If you like to wear loose, take one size up. For a fitted look, stick to your usual size.
Most of our pieces fit true to size, but each product has its own guide. If you like to wear loose, take one size up. For a fitted look, stick to your usual size.
How is the quality controlled?
Each product is hand-checked before shipping. We prioritize durable materials, strong stitching, and strict quality control on every drop. That's why we have so few returns.
Each product is hand-checked before shipping. We prioritize durable materials, strong stitching, and strict quality control on every drop. That's why we have so few returns.
How do I care for my clothes?
Cold wash, air dry. No tumble dryer, no bleach. All our advice is recalled on the product sheet and on a care card in each package.
Cold wash, air dry. No tumble dryer, no bleach. All our advice is recalled on the product sheet and on a care card in each package.
Are the stocks limited?
Yes, each drop is a limited edition. Some models sell out in a few days. To not miss anything, sign up for the newsletter or turn on notifications on Instagram.
Yes, each drop is a limited edition. Some models sell out in a few days. To not miss anything, sign up for the newsletter or turn on notifications on Instagram.
Will a product come back if it is sold out?
Not always! Some items are never restocked. If it is planned, you can sign up for the alert on the product page. We announce every restock in advance to our community.
Not always! Some items are never restocked. If it is planned, you can sign up for the alert on the product page. We announce every restock in advance to our community.
Is your brand eco-friendly?
We choose to have a reduced impact: controlled quantity productions, carbon-neutral shipments, and support for cutting-edge decarbonization technologies. We move forward, with you, towards more responsible fashion. More information on our Climate Commitment page.
We choose to have a reduced impact: controlled quantity productions, carbon-neutral shipments, and support for cutting-edge decarbonization technologies. We move forward, with you, towards more responsible fashion. More information on our Climate Commitment page.
What payment methods do you accept?
Visa, Mastercard, Amex, Apple Pay, Google Pay. It's up to you to choose, all are 100% secure.
Visa, Mastercard, Amex, Apple Pay, Google Pay. It's up to you to choose, all are 100% secure.
Is my payment secure?
Yes. All transactions are protected via an SSL certificate and encrypted according to the strictest standards. No payment information is stored on our servers.
Yes. All transactions are protected via an SSL certificate and encrypted according to the strictest standards. No payment information is stored on our servers.
What is 3D Secure verification?
This is a security step (SMS code or bank validation) to ensure that you are the cardholder. It protects your purchases and prevents fraud.
This is a security step (SMS code or bank validation) to ensure that you are the cardholder. It protects your purchases and prevents fraud.
My card is declined, what should I do?
Check your limits and your bank details. If the problem persists, try another card or contact your bank. Otherwise, write to us: we will help you complete the order.
Check your limits and your bank details. If the problem persists, try another card or contact your bank. Otherwise, write to us: we will help you complete the order.
How to make a return?
Go to the "Return & Refund" page, submit your refund request in a few seconds. You have 14 days to change your mind as long as the item has not been worn/washed.
Go to the "Return & Refund" page, submit your refund request in a few seconds. You have 14 days to change your mind as long as the item has not been worn/washed.
Are returns free?
Depending on the reason, the fees may be your responsibility (except in case of our error or product defect). You can find more details on the store's Refund Policy page.
Depending on the reason, the fees may be your responsibility (except in case of our error or product defect). You can find more details on the store's Refund Policy page.
How long does it take to receive my refund?
Upon receipt and validation of the return, allow 5 to 7 business days to see the money in your account. We will inform you by email at each step.
Upon receipt and validation of the return, allow 5 to 7 business days to see the money in your account. We will inform you by email at each step.
I prefer a store credit, is that possible?
Of course. When making your request on the “Return & Refund” page, you can choose between a refund or a credit valid without any time limit.
Of course. When making your request on the “Return & Refund” page, you can choose between a refund or a credit valid without any time limit.
Can I make an exchange?
Of course. When making your request on the “Return & Refund” page, choose the exchange instead of the refund or credit. It’s simple and immediate.
Of course. When making your request on the “Return & Refund” page, choose the exchange instead of the refund or credit. It’s simple and immediate.
What to do if the received product is damaged or does not match?
Take a photo, contact us, and we'll take care of the rest.
Take a photo, contact us, and we'll take care of the rest.
My child placed an order, is it safe?
Yes, all payments are secure and our team checks every order. We answer all your questions by email (hello@shineandglory.com) and keep you informed of the tracking.
Yes, all payments are secure and our team checks every order. We answer all your questions by email (hello@shineandglory.com) and keep you informed of the tracking.
Can I contact customer service as a parent?
Absolutely. Send us an email with the buyer's name and the order reference, and our team will respond quickly for any follow-up, questions, or reassurance needs.
Absolutely. Send us an email with the buyer's name and the order reference, and our team will respond quickly for any follow-up, questions, or reassurance needs.
How to know if SHINEANDGLORY is reliable?
We are a brand that has been present on the market for several years, recognized for the quality of its customer service and its thousands of successful sales. Customer reviews are visible on the website and our social networks. We are registered in France, with a dedicated customer service that is reachable at all times.
We are a brand that has been present on the market for several years, recognized for the quality of its customer service and its thousands of successful sales. Customer reviews are visible on the website and our social networks. We are registered in France, with a dedicated customer service that is reachable at all times.
Are my personal information safe?
Yes, all data is protected, never shared or sold. We strictly comply with the GDPR and the privacy of each buyer. More information is available on the Privacy Policy page.
Yes, all data is protected, never shared or sold. We strictly comply with the GDPR and the privacy of each buyer. More information is available on the Privacy Policy page.
Why trust SHINEANDGLORY?
Several thousand customers already trust us in more than 50 countries. Our team manually checks every order, our customer service responds within 24 hours, and our logistics are monitored from start to finish. Our reviews speak for themselves. Here, every customer matters.
Several thousand customers already trust us in more than 50 countries. Our team manually checks every order, our customer service responds within 24 hours, and our logistics are monitored from start to finish. Our reviews speak for themselves. Here, every customer matters.
Are you present on social media?
Yes! SHINEANDGLORY is active on Instagram, TikTok, Pinterest, and other platforms. Join the community and discover our latest news, offers, and behind-the-scenes.
Yes! SHINEANDGLORY is active on Instagram, TikTok, Pinterest, and other platforms. Join the community and discover our latest news, offers, and behind-the-scenes.
How are your products designed?
All our designs are created by our team, with particular attention to the fit and quality of the materials. Our pieces are produced by expert workshops, selected for their professionalism and high standards.
All our designs are created by our team, with particular attention to the fit and quality of the materials. Our pieces are produced by expert workshops, selected for their professionalism and high standards.
How to place an order?
Choose your size, add to cart, then click on “Confirm my order.” The payment is secure and you will receive a confirmation email within a minute.
Choose your size, add to cart, then click on “Confirm my order.” The payment is secure and you will receive a confirmation email within a minute.
I did not receive the confirmation email.
Check your spam or promotions folder. If needed, write to us and we will resend the confirmation quickly. No order gets lost.
Check your spam or promotions folder. If needed, write to us and we will resend the confirmation quickly. No order gets lost.
I was charged twice, what should I do?
Rest assured, no double payment goes through without verification. If you notice an issue, send us an email with a snippet of your statement, and we'll resolve it within the day.
Rest assured, no double payment goes through without verification. If you notice an issue, send us an email with a snippet of your statement, and we'll resolve it within the day.
Can I order as a gift?
Yes! You can provide a different shipping address. If you want a special message in the package, specify it during payment, and we will take care of it.
Yes! You can provide a different shipping address. If you want a special message in the package, specify it during payment, and we will take care of it.
I am a parent, my child placed an order, can I have some information?
Yes, you can write to us specifying the name and the email used during the order. We inform you about the tracking, the contents of the package, and the guarantees, while respecting the confidentiality of payments.
Yes, you can write to us specifying the name and the email used during the order. We inform you about the tracking, the contents of the package, and the guarantees, while respecting the confidentiality of payments.
I entered the wrong address, how do I correct it?
Contact us quickly. As long as the package hasn't been shipped, we can fix everything. Otherwise, we wait for the return to the warehouse to resend it.
Contact us quickly. As long as the package hasn't been shipped, we can fix everything. Otherwise, we wait for the return to the warehouse to resend it.
Can I modify or cancel my order?
Our packages are prepared very quickly. Once confirmed, the order goes into preparation and can no longer be canceled. However, you will be able to make a return after receipt.
Our packages are prepared very quickly. Once confirmed, the order goes into preparation and can no longer be canceled. However, you will be able to make a return after receipt.
What are the delivery times?
On average, expect 7 to 12 business days after shipping. The package preparation takes 1 to 3 business days. You will receive a tracking link by email as soon as your package ships.
On average, expect 7 to 12 business days after shipping. The package preparation takes 1 to 3 business days. You will receive a tracking link by email as soon as your package ships.
Where is my package?
Track your package via the link received by email or on 17track.net. If needed, our team will respond within 24 hours with all real-time tracking information.
Track your package via the link received by email or on 17track.net. If needed, our team will respond within 24 hours with all real-time tracking information.
The tracking is no longer updating / My package is lost.
Information can sometimes take up to 48 hours to update. If you notice a blockage, let us know: we will start an investigation with the carrier and find you a quick solution.
Information can sometimes take up to 48 hours to update. If you notice a blockage, let us know: we will start an investigation with the carrier and find you a quick solution.
I only received part of my order.
Depending on stock, a partial shipment is possible (but rare). Don't worry: you will receive an email for each package and the rest will arrive very quickly. If needed, write to us to check together.
Depending on stock, a partial shipment is possible (but rare). Don't worry: you will receive an email for each package and the rest will arrive very quickly. If needed, write to us to check together.
Can I have my order delivered to a pickup point?
Not yet! For now, all deliveries are made to your home. We'll keep you updated as soon as the pickup point option is available.
Not yet! For now, all deliveries are made to your home. We'll keep you updated as soon as the pickup point option is available.
Do you deliver internationally?
Yes, SHINEANDGLORY ships to over 50 countries! Delivery times vary depending on the destination, but you are informed at every step and our customer service monitors everything live.
Yes, SHINEANDGLORY ships to over 50 countries! Delivery times vary depending on the destination, but you are informed at every step and our customer service monitors everything live.
What happens if I am not at home during delivery?
The carrier will drop your package in your mailbox or attempt a new delivery. If this is not possible, the package will return to the agency and then to us. We will assist you with a reshipment.
The carrier will drop your package in your mailbox or attempt a new delivery. If this is not possible, the package will return to the agency and then to us. We will assist you with a reshipment.
The package arrived damaged.
Take a photo, contact us, and we'll initiate an exchange or express refund. Customer satisfaction comes first.
Take a photo, contact us, and we'll initiate an exchange or express refund. Customer satisfaction comes first.
How do I choose my size?
A detailed guide is available on each product page. Unsure? Write to us with your size, weight, and desired style (fitted, loose…) and we'll help you find the perfect fit.
A detailed guide is available on each product page. Unsure? Write to us with your size, weight, and desired style (fitted, loose…) and we'll help you find the perfect fit.
Do your sizes run small or large?
Most of our pieces fit true to size, but each product has its own guide. If you like to wear loose, take one size up. For a fitted look, stick to your usual size.
Most of our pieces fit true to size, but each product has its own guide. If you like to wear loose, take one size up. For a fitted look, stick to your usual size.
How is the quality controlled?
Each product is hand-checked before shipping. We prioritize durable materials, strong stitching, and strict quality control on every drop. That's why we have so few returns.
Each product is hand-checked before shipping. We prioritize durable materials, strong stitching, and strict quality control on every drop. That's why we have so few returns.
How do I care for my clothes?
Cold wash, air dry. No tumble dryer, no bleach. All our advice is recalled on the product sheet and on a care card in each package.
Cold wash, air dry. No tumble dryer, no bleach. All our advice is recalled on the product sheet and on a care card in each package.
Are the stocks limited?
Yes, each drop is a limited edition. Some models sell out in a few days. To not miss anything, sign up for the newsletter or turn on notifications on Instagram.
Yes, each drop is a limited edition. Some models sell out in a few days. To not miss anything, sign up for the newsletter or turn on notifications on Instagram.
Will a product come back if it is sold out?
Not always! Some items are never restocked. If it is planned, you can sign up for the alert on the product page. We announce every restock in advance to our community.
Not always! Some items are never restocked. If it is planned, you can sign up for the alert on the product page. We announce every restock in advance to our community.
Is your brand eco-friendly?
We choose to have a reduced impact: controlled quantity productions, carbon-neutral shipments, and support for cutting-edge decarbonization technologies. We move forward, with you, towards more responsible fashion. More information on our Climate Commitment page.
We choose to have a reduced impact: controlled quantity productions, carbon-neutral shipments, and support for cutting-edge decarbonization technologies. We move forward, with you, towards more responsible fashion. More information on our Climate Commitment page.
What payment methods do you accept?
Visa, Mastercard, Amex, Apple Pay, Google Pay. It's up to you to choose, all are 100% secure.
Visa, Mastercard, Amex, Apple Pay, Google Pay. It's up to you to choose, all are 100% secure.
Is my payment secure?
Yes. All transactions are protected via an SSL certificate and encrypted according to the strictest standards. No payment information is stored on our servers.
Yes. All transactions are protected via an SSL certificate and encrypted according to the strictest standards. No payment information is stored on our servers.
What is 3D Secure verification?
This is a security step (SMS code or bank validation) to ensure that you are the cardholder. It protects your purchases and prevents fraud.
This is a security step (SMS code or bank validation) to ensure that you are the cardholder. It protects your purchases and prevents fraud.
My card is declined, what should I do?
Check your limits and your bank details. If the problem persists, try another card or contact your bank. Otherwise, write to us: we will help you complete the order.
Check your limits and your bank details. If the problem persists, try another card or contact your bank. Otherwise, write to us: we will help you complete the order.
How to make a return?
Go to the "Return & Refund" page, submit your refund request in a few seconds. You have 14 days to change your mind as long as the item has not been worn/washed.
Go to the "Return & Refund" page, submit your refund request in a few seconds. You have 14 days to change your mind as long as the item has not been worn/washed.
Are returns free?
Depending on the reason, the fees may be your responsibility (except in case of our error or product defect). You can find more details on the store's Refund Policy page.
Depending on the reason, the fees may be your responsibility (except in case of our error or product defect). You can find more details on the store's Refund Policy page.
How long does it take to receive my refund?
Upon receipt and validation of the return, allow 5 to 7 business days to see the money in your account. We will inform you by email at each step.
Upon receipt and validation of the return, allow 5 to 7 business days to see the money in your account. We will inform you by email at each step.
I prefer a store credit, is that possible?
Of course. When making your request on the “Return & Refund” page, you can choose between a refund or a credit valid without any time limit.
Of course. When making your request on the “Return & Refund” page, you can choose between a refund or a credit valid without any time limit.
Can I make an exchange?
Of course. When making your request on the “Return & Refund” page, choose the exchange instead of the refund or credit. It’s simple and immediate.
Of course. When making your request on the “Return & Refund” page, choose the exchange instead of the refund or credit. It’s simple and immediate.
What to do if the received product is damaged or does not match?
Take a photo, contact us, and we'll take care of the rest.
Take a photo, contact us, and we'll take care of the rest.
My child placed an order, is it safe?
Yes, all payments are secure and our team checks every order. We answer all your questions by email (hello@shineandglory.com) and keep you informed of the tracking.
Yes, all payments are secure and our team checks every order. We answer all your questions by email (hello@shineandglory.com) and keep you informed of the tracking.
Can I contact customer service as a parent?
Absolutely. Send us an email with the buyer's name and the order reference, and our team will respond quickly for any follow-up, questions, or reassurance needs.
Absolutely. Send us an email with the buyer's name and the order reference, and our team will respond quickly for any follow-up, questions, or reassurance needs.
How to know if SHINEANDGLORY is reliable?
We are a brand that has been present on the market for several years, recognized for the quality of its customer service and its thousands of successful sales. Customer reviews are visible on the website and our social networks. We are registered in France, with a dedicated customer service that is reachable at all times.
We are a brand that has been present on the market for several years, recognized for the quality of its customer service and its thousands of successful sales. Customer reviews are visible on the website and our social networks. We are registered in France, with a dedicated customer service that is reachable at all times.
Are my personal information safe?
Yes, all data is protected, never shared or sold. We strictly comply with the GDPR and the privacy of each buyer. More information is available on the Privacy Policy page.
Yes, all data is protected, never shared or sold. We strictly comply with the GDPR and the privacy of each buyer. More information is available on the Privacy Policy page.
-
International delivery
Fast and tracked shipping, worldwide.
-
Secure experience
Payment and personal data protected by SSL encryption.
-
Support 24/7j
Available for you every day, at any time.
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LEGAL PAGES
USEFUL LINKS
CONTACT INFORMATION
Live chat: Chat with one of our agents.
Email:
• hello@shineandglory.com
Mail:
• UK 🇬🇧: Airbusiness CXPFR 1331638, The Beacon – Mosquito Way, AL10 9WN, Hatfield, United Kingdom
• US 🇺🇸: CXP1331638, 314 Robinson Lane, DE 19805, Wilmington, USA
• FR 🇫🇷: 60 Rue François 1er, 75008, Paris, France
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