SHINEANDGLORY Privacy Policy

SHINE AND GLORY Privacy Policy

Last updated: January 2, 2025

This privacy policy aims to inform you transparently about how SHINE AND GLORY collects, uses, stores, shares, and protects your personal data, in accordance with Regulation (EU) 2016/679 of April 27, 2016 (GDPR), the Data Protection Act of January 6, 1978 as amended, and any other applicable regulations.

1. Data Controller

The data controller is:

SHINE AND GLORY
60 Rue François 1er, 75008 Paris, France
📧 hello@shineandglory.com
SIRET: 948 032 339 00012

2. Data collected

We collect the following data:

a. Data automatically collected during your browsing :

Address IP
Browser type
Time zone
Pages visited
Referrer URL
Session identifiers
Technical information related to your terminal (device type, OS, cookies, etc.)

b. Data collected during a purchase or customer contact :

Name, first name
Postal address (delivery and billing)
E-mail address
Phone number
Payment information (via secure providers: we never have direct access to it)
Order details, history, preferences

3. Legal basis of processing

In accordance with Article 6 of the GDPR, we process your data on the following bases:

Contract execution (online order, customer service)
Legal obligation (billing, fraud prevention)
Legitimate interest (continuous improvement, security, fraud prevention)
Consent (marketing, non-essential cookies)

4. Purposes of the processing

Your data is used for:

Process and execute your orders
Ensure delivery tracking and invoicing
Respond to your requests (after-sales service, customer service)
We send you commercial information with your consent
Prevent fraud and secure the site
Improve your user experience

5. Cookies and trackers

Cookies are placed on your device during browsing. You can:

Accept or refuse their storage at any time via our cookie management banner
Modify your preferences later

Types of cookies used:

Functional cookies (mandatory for the operation of the site)
Analytical cookies (Google Analytics)
Cookies marketing (Facebook Ads, Google Ads, etc.)

See our cookie policy for more information.

6. Data recipients

Your data is strictly confidential. It can only be shared with:

Our technical and logistical subcontractors (host, Shopify platform, payment providers)
Our carriers and delivery service providers
Our marketing tools (subject to your consent)
Administrative and judicial authorities, if required by law

No transfer of data outside the European Union without adequate safeguards (e.g., standard contractual clauses) will be carried out.

7. Retention period

Your data is stored:

During the strictly necessary duration for the purposes of the processing
Then archived for legal and tax purposes for a maximum duration of 10 years
Marketing data is retained for a maximum of 3 years from the last active contact

8. Security

We implement all appropriate technical and organizational measures to ensure the security, integrity, and confidentiality of your data (SSL encryption, restricted access, security audits, GDPR-compliant hosting, etc.).

9. Your rights

In accordance with Articles 12 to 22 of the GDPR, you have the following rights:

Right of access to your personal data
Right of rectification of inaccurate or incomplete data
Right of objection, particularly to processing for prospecting purposes
Right to restriction of processing
Right to erasure ("right to be forgotten")
Right to data portability
Right to set post-mortem directives concerning your data
Right to withdraw your consent at any time

To exercise your rights, contact us at the following address:
📧 hello@shineandglory.com
Proof of identity may be required.

You also have the right to file a complaint with the CNIL: www.cnil.fr

10. Minors' data

Our site is not intended for persons under the age of 18 years. No data collection from minors is intentional. If a parent believes that a minor has provided us with their data, they may request its immediate deletion.

11. Modifications to this policy

This policy may be updated to take into account regulatory or technical developments. In the event of a substantial change, users will be informed via the website or by email if necessary.

12. Contact

For any questions or requests regarding this policy, please contact us:
SHINE AND GLORY – Data Protection Officer
📧 hello@shineandglory.com
📍 60 Rue François 1er, 75008 Paris